Returns & Exchanges

Exchanges

We do not offer a separate process for exchanges. If you wish to exchange your order for a different size, colour or style, you should return your order for refund, and place a separate new order, through the website.

Request Order Cancellation (EU Right of Withdrawal from contract):

Form to request an order cancellation up to 14 days after initial order was placed in line with EU right of Withdrawal legislation. Cancellation request.

If the order has already been shipped you will remain responsible for the return of the goods in line with our returns process. You will not receive your refund until the returned product has been received by us. Returns Process

Returns

Purchased from a Retail Store

Under consumer law, if you purchased your item from a retail store you must return it through that store, irrespective of the reason for the return. Your purchase contract is with that Retail Store.

Purchased direct from Dubarry on the Web

If you are not completely satisfied with your order from Dubarry we will refund the cost of the item within 30 days of purchase, provided the items are unworn, undamaged and in their original packaging, with all labelling and swing tags intact. You cannot be refunded if this is not the case.

Download Returns Form Here  (it is also on the back of your delivery note) please include this with the items when sending back to us.

Postal Service: You can return your package using registered post, at your own cost, addressed to;

Dubarry of Ireland
Glentaun,
Ballinasloe,
Co. Galway,
H53 H6F3

Tel: +353 (0) 90964 2348
Email: irelandsales@dubarry.com.